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Isolated complaint or systemic issue? Hong Kong Monetary Authority strengthens requirements for complaints handling and investigating control deficiencies to be implemented by 5 April 2023

Hong Kong - January 18 2023 What are authorised institutions (AIs) required to do when they receive a customer complaint? On 6 January 2023, the Hong Kong Monetary Authority…

Hannah Cassidy, Simone Hui, Calvin To

Hong Kong virtual asset regulation - 2022 wrap-up and what to expect in the new year

Hong Kong - December 20 2022 Have you been keeping up to date with the latest virtual asset (VA) developments in Hong Kong? They continue to come thick and fast. We set out below…

Hannah Cassidy, Natalie Curtis, Calvin To

FSR OUTLOOK 2023: The ESG Agenda — Financing a fair future

Australia, European Union, Hong Kong, United Kingdom, USA - December 7 2022 In the year since COP26, global financial services have seen an understandable concentration on climate-related sustainability initiatives. However…

Ioannis Asimakopoulos, Anjelica Balis, Hannah Cassidy, David Curley, Natalie Curtis, Edward Einfeld, Charlotte Henry, Chee Hian Kwah, Alice Molan, Jack Moore, Ruth Overington, Marina Reason, Mark Smyth, Jed Wilsher

FSR OUTLOOK 2023: Regulating E(S)G — A growing commitment

European Union - December 7 2022 Regulatory scrutiny is widening to include an array of new concerns as watchdogs extend environmental and governance standards In a nutshell:…

Ioannis Asimakopoulos, Ariel Axler, Maxine Byrne, Hannah Cassidy, Natalie Curtis, Emma Dann, Edward Einfeld, Patricia Horton, Antoine Juaristi, Chee Hian Kwah, Marina Reason, Mark Smyth, Jed Wilsher

Retail access for virtual assets - risky business or radical open-mindedness?

Hong Kong - November 1 2022 Hong Kong’s Fintech Week 2022 began with a crypto-infused bang with keynote speeches from the Government and financial regulators embracing the…

Hannah Cassidy, Natalie Curtis, Calvin To, Lydia Wong