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SAP Announces New Pricing Model

United Kingdom - April 19 2018 Software giant’s new pricing model attempts to address customer concerns about liability exposure due to “indirect access.” Implications of the new…

Jeffrey D. Hutchings.

DPO as a Service - Outsourcing the Role of Data Protection Officer

European Union, United Kingdom, USA - December 12 2017 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the…

Steven P. Farmer.

SAP’s Licensing Time-Bomb

United Kingdom - March 21 2017 On February 16, 2017, the High Court of Justice in the United Kingdom held that Diageo plc, a global drinks company, was liable for unauthorized use…

Jeffrey D. Hutchings.

Legal Issues in Robotic Process Automation

United Kingdom - November 16 2017 You can’t move in the outsourcing industry without hearing about Robotic Process Automation (RPA). And while it might sound like terminology cribbed…

Antony Bott.

Legal Process Outsourcing of intellectual property work

USA - January 4 2013 Whatever your viewpoint, there's no denying that Legal Process Outsourcing (LPO) is undergoing a boom, with regular reports in the legal press of its use…

Rafi Azim-Khan, D. Craig Wolff.