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Adaptation After Privacy Shield (Schrems II)

European Union, USA - July 20 2020 This program discusses adapting to the death of privacy shield. Yesterday 5,378 companies relied upon their EU-US Privacy Shield self-certification…

Christian M. Auty, Kate Brimsted, David Zetoony

Can Companies Record Customer Service Calls in the EU?

European Union - July 17 2020 Many EU countries have laws that address whether a company can record a call without obtaining the consent of the caller. For examp…

Kate Brimsted, Dominik Weiss

Can Companies Record Customer Service Calls Under U.S. Law?

USA - July 16 2020 Yes, but many states require consent of both parties to the call, and it is advisable to obtain consent regardless of where the caller lives. Under…

Sarah Christine Schenker

Update: July 2020 California Consumer Privacy Act (“CCPA”) Litigation Tracker

USA - July 7 2020 As of January 1, 2020, California became the first state to permit residents whose sensitive personal information is exposed in a data breach to seek…

Jessica D. Pedersen, Bhashit Shah

Do financial institutions need to comply with the CCPA with respect to all consumer information?

USA - June 5 2020 The CCPA does not to apply to “personal information collected, processed, sold, or disclosed pursuant to the Gramm Leach Bliley Act (GLBA) and…