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AFCA reports $144.7 million in compensation over first 10 months of operation

Australia - October 1 2019 The Australian Financial Complaints Authority (AFCA) has released a report summarising its results over the first ten months of operation. In what is…

Government response to combustible cladding crisis

Australia - October 1 2019 While media attention surrounding combustible cladding has begun to wane, the construction and insurance industries continue to deal with the…

AFCA to begin naming financial firms

Australia - August 27 2019 Until now, AFCA (and its predecessor schemes) anonymised all determinations. However, following a short public consultation, ASIC has this week…

AFCA reports $83 million in settlements

Australia - July 17 2019 The Australian Financial Complaints Authority (AFCA) has this week released a report summarising its results over the first six months of operation…

AFCA forces insurer to lower its premium on a home and contents policy

Australia - March 26 2019 The Australian Financial Complaints Authority (AFCA) has made a determination requiring an insurer to lower the premium offered on a home and…