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OFT gets super-complaint about travel money

  • Dentons
  • -
  • United Kingdom
  • -
  • September 23 2011

OFT has received a super-complaint from Consumer Focus about the cost of getting foreign currency and overseas use of credit and debit cards

FSA publishes joint note on CMCS and Financial Services complaints

  • Dentons
  • -
  • United Kingdom
  • -
  • July 22 2011

FSA, the Claims Management Regulator, the Financial Ombudsman Service and the Financial Services Compensation Scheme have published a note to help firms and consumers understand what claims management companies (CMCs) do, and to stress complainants can complain directly without using a CMC

BIS amends CCA regulations

  • Dentons
  • -
  • United Kingdom
  • -
  • August 13 2010

The Department for Business Innovation and Skills has made changes to three of the five sets of Regulations that will implement the Consumer Credit Directive into UK law

FSA publishes PSD forms

  • Dentons
  • -
  • United Kingdom
  • -
  • May 8 2009

FSA has published a suite of forms applicants can now use if they need to become an authorised payment institution, register as a small payment institution or register an agent