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Complaints data: aggregated data and proposals for the publication of firm-specific data

  • Herbert Smith Freehills LLP
  • -
  • United Kingdom
  • -
  • September 25 2009

Both the FSA and the Financial Ombudsman Service (FOS) are committed to increasing transparency as a means of achieving better consumer outcomes

The Financial Ombudsman Service's policy on the publication of complaints data

  • Herbert Smith Freehills LLP
  • -
  • United Kingdom
  • -
  • March 26 2009

The Financial Ombudsman Service (FOS) has published a policy statement entitled "Publication of complaint data: what we will do"

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