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Under a proposed law, in order to improve customers' rights, providers of basic services such as water, gas, electricity, transport, post and electronic communications will be obliged to implement an efficient system to offer information and answers and to quickly solve claims received from customers
The Australian Competition & Consumer Commission (ACCC) has announced that the Federal Court in Melbourne has imposed penalties totalling AUS$2.7 million against two overseas companies, Yellow Page Marketing BV (YPM) and Yellow Publishing Limited (YPL), for sending to thousands of Australian businesses misleading faxes and invoices in an attempt to obtain subscriptions to their online business directories
In this issue, you will find reports on a number of important legal and economic developments in Laos, Cambodia, and Vietnam from October to December 2011
