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Amended German Telecommunications Act

Baker & McKenzie
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Germany
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May 3 2012

The amended German Telecommunications Act, which transposes the 2009 EU Regulatory Package, has been adopted by the Federal Parliament (Bundestag) and the Federal Council (Bundesrat) following a conciliation procedure

Court rules telecommunications companies can outsource call centre services

Baker & McKenzie
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Brazil
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February 16 2012

The Brazilian Superior Labour Court has issued a decision that refused to acknowledge a direct employment relationship between an employee of a call centre company and the telecommunication services operator that engaged the call centre company

Introduction of optional reverse charge for mobile phones and computer chips effective 1 June 2012

Baker & McKenzie
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Netherlands
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July 2 2012

The Dutch State Secretary of Finance introduced an optional reverse charge for the local sale of mobile phones and computer chips

Global action taken against global Microsoft Imposter telemarketing scam

Baker & McKenzie
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Australia, Canada, Global, USA
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September 28 2012

Joint action between the ACMA, the US Federal Trade Commission (FTC) and the Canadian Radio television and Telecommunications Commission (CRTC) has led to court orders being obtained against US-based and India-based parties involved in the global 'Microsoft Imposter' phone scam

Cofetel plans MVNO rules

Baker & McKenzie
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Mexico
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November 13 2009

In order to stimulate the Mexican telecoms industry, COFETEL (the Federal Telecommunications Commission) plans to issue new regulations that will grant legal certainty to the operation of Mobile Virtual Networks Operators (MVNOs

Brazilian government regulates consumer protection for e-commerce and telecommunications

Baker & McKenzie
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Brazil
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April 15 2013

On March 15, 2013, the Brazilian Government launched a series of measures designed to improve consumer protection in Brazil. The measures were named

The Spanish Telecommunications Market Commission announces 25 reduction on wholesale ASDL prices

Baker & McKenzie
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Spain
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November 30 2009

The Spanish Telecommunications Market Commission has issued a press release announcing a 25 decrease in ADSL wholesale prices (so-called bitstream

Regulation of waiting loops only pay for what you get?

Baker & McKenzie
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Germany
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May 24 2012

“Waiting Loops” are commonly used by companies offering customer support via telephone services or call centers

Movinghaving call centers outside of Italy

Baker & McKenzie
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Italy
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February 20 2013

The issue of call centers has already been brought to the attention of the Garante - the Italian Data Protection Authority as early as 2007. In that

Canada’s top court rules that wiretap laws apply to text messages stored by a mobile carrier

Baker & McKenzie
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Canada
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April 15 2013

On March 27, 2013, the Supreme Court of Canada (the "Court") released an important decision allowing an appeal by a Canadian wireless carrier to

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Search results

Amended German Telecommunications Act

Court rules telecommunications companies can outsource call centre services

Introduction of optional reverse charge for mobile phones and computer chips effective 1 June 2012

Global action taken against global Microsoft Imposter telemarketing scam

Cofetel plans MVNO rules

Brazilian government regulates consumer protection for e-commerce and telecommunications

The Spanish Telecommunications Market Commission announces 25 reduction on wholesale ASDL prices

Regulation of waiting loops only pay for what you get?

Movinghaving call centers outside of Italy

Canada’s top court rules that wiretap laws apply to text messages stored by a mobile carrier

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