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Credit counseling agencies operate in a dynamic environment influenced by challenges to profitability and survival, increased focus on outcomes to consumers, industry consolidation, advancing technology, and changes in laws and regulations
On May 24, Seattle-based RealNetworks, an internet media company that provides streaming content, agreed to a $2.4 million settlement with the Washington State Attorney General (AG) to resolve more than 500 consumers’ complaints of “odd charges” appearing on their credit cards, as well as bills for monthly subscriptions for premium television, sports or game content that were never ordered
On Tuesday, July 19, 2011, the Federal Trade Commission (“FTC”) issued the Mortgage Acts and Practices (“MAP”) - Advertising Final Rule (the “Final Rule”), which bans deceptive claims and practices that may occur with regard to mortgage advertising or other types of commercial communications
On July 29, 2010 at the White House, with Vice President Biden at the podium, the Federal Trade Commission (the "FTC" or the "Commission") announced its long-awaited amendments to the Telemarketing Sales Rule ("TSR") targeting the sale of "debt relief services" (the "Final Rule" or the "rule"
On November 4, 2009, the Federal Trade Commission (the "FTC" or "Commission") held a public forum to discuss proposed amendments to the Commission's Telemarketing Sales Rule ("TSR") to address the sale of debt relief services
