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FSA consults on NED guidance
- Dentons
- -
- United Kingdom
- -
- December 9 2011
FSA is consulting on guidance for non-executive directors (NEDs) to assist them in their responsibilities towards retail customers
FSA looks at product intervention
- Dentons
- -
- United Kingdom
- -
- January 28 2011
FSA has published a Discussion Paper on the future role of the Consumer Protection and Markets Authority (CPMA) in meeting its consumer protection objectives, with particular reference to product intervention
FSA welcomes new power
- Dentons
- -
- United Kingdom
- -
- October 15 2010
Sally Dewar has welcomed FSA's new power to establish consumer redress schemes
FSA and FOS consult on award limits and rule changes
- Dentons
- -
- United Kingdom
- -
- October 8 2010
FSA and FOS are consulting on plans to:increase the FOS award limit to £150,000 for any complaint referred on or after 1 January 2012;abolish the current two-stage complaints-handling process, so firms will have to give one "final" response and tell complainants they have the right to complain to FOS within six months;introduce a rule to require firms to appoint a senior individual responsible for complaints handling, but not introducing this as a new controlled function; andgive guidance on how firms should meet rules on root cause analyses and take account of decisions or other guidance
Current Search
- Workarea - Insurance & Reinsurance
- Workarea - Banking
- Author - Dominic Gilmore
- Author - Rosali Pretorius
- Jurisdiction - United Kingdom