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FSA consults on PPI customer contact letters

  • Dentons
  • -
  • United Kingdom
  • -
  • March 9 2012

FSA is consulting on guidance to firms who sold payment protection insurance (PPI) and are beginning to contact customers who have not complained, but may have been victims of mis-selling

BBA responds on PPI

  • Dentons
  • -
  • United Kingdom
  • -
  • March 9 2012

BBA and the Association of Finance Brokers have committed to comply with FSA requirements when writing to customers who might have been mis-sold PPI

FSA publishes RDR newsletter

  • Dentons
  • -
  • United Kingdom
  • -
  • March 2 2012

FSA's latest RDR newsletter looks at the new rules and reminds firms where to find useful information so they can ensure they are ready for the RDR

FSA publishes UTCCR undertaking

  • Dentons
  • -
  • United Kingdom
  • -
  • March 2 2012

FSA has published an undertaking from AXA Insurance UK plc relating to terms in contents and building insurance

FOS publishes new complaints data

  • Dentons
  • -
  • United Kingdom
  • -
  • March 2 2012

FOS has published complaints data from the second half of 2011

CPP to review direct sales

  • Dentons
  • -
  • United Kingdom
  • -
  • March 2 2012

CPPGroup PLC has agreed to contact customers who bought its protection products directly to let them know their cover may have been mis-sold

December 2011 was largest PPI payout month

  • Dentons
  • -
  • United Kingdom
  • -
  • March 2 2012

FSA says £441 million was paid to customers in December 2011 for payment protection insurance sales breaches

Treasury speaks on products and reform

  • Dentons
  • -
  • United Kingdom
  • -
  • February 17 2012

Mark Hoban, launching the simple products terms of reference spoke on the importance of simple products and of regulation

FSA publishes RDR guide

  • Dentons
  • -
  • United Kingdom
  • -
  • February 17 2012

FSA has published a guide to help firms assess whether they are on track to meet the requirements of the Retail Distribution Review

Treasury publishes simple products ToR

  • Dentons
  • -
  • United Kingdom
  • -
  • February 17 2012

Treasury has published the terms of reference for a committee chaired by Carol Sergeant that is looking at how to devise a suite of simple financial products to help consumers to understand the markets

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