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Rhode Island Supreme Court refuses to enforce an arbitration provision in a shrinkwrap license agreement

  • Baker & McKenzie
  • -
  • USA
  • -
  • March 2 2010

In the case of DeFontes v Dell Inc et al (Dell), a class action lawsuit was brought against Dell alleging that its collection of taxes from customers on the purchase of Dell optional service contracts (for on-site repair of its products, with Dell often acting as an agent for third party service providers) violated the Deceptive Trade Practices Act because service contracts, such as the option service contract offered by Dell, were not taxable within the State of Rhode Island

2011 in review and 2012 challenges

  • Baker & McKenzie
  • -
  • USA
  • -
  • February 10 2012

In this update, we identify top labor and employment developments in the U.S. and offer proactive tips to help employers plan for compliance challenges in 2012