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Underneath the mistletoe...UCIS review due in 2012

RPC
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United Kingdom
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December 9 2011

Another Christmas treat the industry will be glad to put off until the New Year was revealed by the publication of the FSA’s Board minutes for July

Statutory interest and the real world time to bridge the gap?

RPC
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United Kingdom
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October 24 2011

In the UK it is accepted that the aim of compensation is to put a person back into the position they would have been in had they not suffered loss

Independence in the new world of RDR

RPC
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United Kingdom
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October 21 2011

Go in search of an IFA who isn’t worried about the impact of RDR on their independence, and you’ll probably be searching for a while

FOS announces plans to publish Ombudsman decisions (in full)

RPC
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United Kingdom
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September 13 2011

On Friday, the FOS released a consultation paper on its proposal to publish Ombudsman decisions

FOS announces consultation on publishing Ombudsman decisions

RPC
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United Kingdom
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September 13 2011

On Friday 9 September, the Financial Ombudsman Service (FOS) published a consultation paper on its proposal to publish Ombudsman decisions

RDR: to delay or not to delay, that is the question

RPC
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United Kingdom
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July 21 2011

The Treasury Select Committee recommended in its recent report that the implementation of RDR be delayed for one year (until January 2014

The world (of complaints handling and redress) according to FOS

RPC
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United Kingdom
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June 30 2011

Yesterday Natalie Ceeney, Chief Ombudsman, set out her vision for how the financial services complaints and redress system can be improved

Resolving PPI complaints pay them all, defend in court or request a FOS hearing?

RPC
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United Kingdom
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June 14 2011

Barclays announced yesterday that it will reimburse all customers who complained about the sale of their PPI before 20 April in full (plus 8 interest) without any further investigation of the individual claims

Budget 2011: focus on tax relief and avoidance evasion

RPC
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United Kingdom
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March 25 2011

As anticipated, this week's budget has targeted high net worth (HNW) individuals through its clampdown on tax relief and avoidance schemes

TSC grills FSA on RDR

RPC
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United Kingdom
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March 15 2011

Before the 9 March Treasury Select Committee (TSC) hearing on the RDR, Conservative MP Mark Garnier had promised to give FSA chief executive Hector Sants and chairman Adair Turner "hell"