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Complaints Commissioner orders FSA to apologise for evening courier

  • Dentons
  • -
  • United Kingdom
  • -
  • March 18 2011

The Complaints Commissioner has upheld a complaint about delivery of a courier package relating to an enforcement investigation from it to a private residence after 9.00pm

FSA consults on platforms and the RDR

  • Dentons
  • -
  • United Kingdom
  • -
  • November 19 2010

FSA is consulting on changes to COBS that will ensure compliance with the standards of the Retail Distribution Review (RDR) when consumers use platforms to buy and manage investments

FSA publishes complaints data

  • Dentons
  • -
  • United Kingdom
  • -
  • April 1 2011

FSA has published firm complaints data for the second half of 2010

FSA bans firm for failing to pay skilled person

  • Dentons
  • -
  • United Kingdom
  • -
  • June 24 2011

FSA has cancelled the permission of a firm that had failed to pay for a required “skilled persons” report