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The new Integrated Accessibility Standards (the “IAS”), enacted under the Accessibility for Ontarians with Disabilities Act, came into force on July 1, 2011, and is the latest regulation furthering the legislature’s goal to make the province of Ontario fully accessible to disabled persons by 2025
Beginning January 1, 2012, all employers who provide goods or services to members of the public or other third parties, and that have at least one employee in Ontario, must comply with the Accessibility Standards for Customer Service (the “Customer Service Standard”), enacted pursuant to the Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”
