The new European Commissioner for Consumer Protection, Meglena Kuneva, has presented a Green Paper reviewing EU consumer protection rules. It covers existing EU directives on unfair contract terms, sale of consumer goods and guarantees, distance and doorstep selling, package travel, timeshare, injunctions and pricing rules. The objective is to update these rules and include consideration of cross-border online transactions. The paper suggests action on 28 issues, including the notion of a cross-border purchase, harmonised rules on product returns, consumer choice of remedies for late, partial or non-delivery, and rules covering “cooling off periods” during which consumers can return the purchased product. Interested parties are invited to comment by 8 May 2007.
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Consultation on eight consumer protection directives
- McDermott Will & Emery
- Elena Kostadinova
- European Union
- February 9 2007
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