On 10 July 2015, the FCA published Handbook Notice 23, setting out changes made to the FCA Handbook under instruments made by the FCA board and the board of the Financial Ombudsman Service (FOS). The relevant instruments include:
- Individual Accountability Instrument 2015 – this implements the new senior managers regime, the certification regime and the conduct rules.
- ADR Directive Supplementary Instrument 2015 – this makes minor consequential changes to the Glossary and the Dispute Resolution: Complaints sourcebook (DISP) to ensure consistency with other rule changes made to implement the ADR Directive.
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