On 2 February 2016, the CBI published its Consumer Protection Outlook Report for 2016.  Notably, for insurers, the CBI identified the sale of private health insurance, structured investment products and claims handling (focusing on fairness of claim settlements, particularly for motor insurance) as key priorities for themed inspections in 2016.  The CBI emphasised that changes to business models and cost cutting measures should not negatively impact consumers.  It also indicated a likely increase in the frequency of proactive firm-specific inspections in the retail intermediary sector during 2016.