On 26 November 2015, the Financial Conduct Authority in the UK (the FCA) published a consultation on proposed changes concerning payment protection insurance (PPI) complaint handling rules. The proposals include (a) introduction of a deadline for consumers to submit PPI complaints and (b) a new fee payable by firms who have reported the majority of complaints. Rules are also proposed to bring certainty to PPI complaints handling in light of the decision in Plevin v Paragon Personal Finance Ltd  1 W.L.R. 4222; which held that failure to disclose large commissions payable out of a consumers premium was a breach of UK consumer law. Comments are requested by 26 February 2016.