The Health Complaints Bill 2016 (VIC) (“Bill”) was introduced into the Legislative Assembly on 9 February 2016 and received its Second Reading Speech on 10 February 2016.

The Bill follows a major review of the legislation some time ago by an Independent Panel chaired by Russell Kennedy Principal, Michael Gorton AM.

The Bill supports the recommendations of the Independent Panel and aims to establish a more comprehensive complaints system to target dangerous unregistered health practitioners and better protect the public.

The Bill will replace the Health Services Commissioner with the Health Complaints Commissioner and allow anyone to make a complaint, rather than just the person who received the health service. The Health Complaints Commissioner will also have the power to launch an investigation, even where no complaint has been lodged.

In certain circumstances, the Health Complaints Commissioner will be able to issue a public health warning statement which names the relevant health service provider in order to protect the public.

The Bill will also prevent health practitioners, who have been banned in other states, from providing healthcare services within Victoria.

To view our earlier Health Alert concerning the Bill, click here.

To view the Bill, click here.

To view the Second Reading Speech, in which Russell Kennedy Principal Michael Gorton AM is thanked for his contribution in chairing the expert panel that reviewed the Health Services (Conciliation and Review) Act and for the guidance he has offered to the Government in preparing the Bill, click here.

To view the media release, click here.