In Cottingham & Butler, Inc. v. Belu (30 July 2015), the Georgia Court of Appeals held a retail  agent may be liable for failing to procure insurance providing coverage for defense costs. The  insureds were the owners of a small trucking company with a cargo insurance policy from  Underwriters at Lloyd’s, London. While transporting a load of vehicles, the insureds’ truck caught  fire, damaging the vehicles. The vehicle owners sued the  insured trucking company, which then made  a claim to Underwriters under the cargo policy. Underwriters declined to pay for the insureds’ defense costs, but did pay to settle the vehicle  owners’ lawsuits against the insureds.  

Underwriters then filed a declaratory judgment action and obtained a court determination that the policy unambiguously gave them the option whether to provide the insureds’ defense or not. The court thus ruled the insureds had no coverage for the  defense costs.

The insureds then brought an action for professional negligence against their retail insurance  agent that procured the policy. The insureds asserted the retail agent was negligent in failing to  advise them properly about what coverage to obtain, and for failing to procure a “duty to defend”  policy which would have required the insurer to provide for the defense costs.

The  Court  of  Appeals  held  the retail agent could be liable to the  insureds. Under Georgia law, an insurance agent is not liable to an insured for failing to procure  coverage, subject to several exceptions. One exception is where the insured’s agent holds itself  out as providing expert advice as what coverage to obtain. In this case, the insureds specifically  told the agent they did not know what insurance they needed, the agent procured the policy, and   told  the insureds not to worry because they were covered. The court determined that under these  circumstances, there were genuine issues of fact for a jury to decide as to whether the retail  agent could be liable to the insureds.

The Court of Appeals also considered another exception under Georgia law, that an insured has as duty to read his policy, and where the terms of non-coverage are “readily apparent” to the insured, the  retail agent is not liable even if he did give advice about what coverage to obtain. Since the  court determined that the Underwriters’ policy unambiguously gave the insurer the option to defend  or not, the agent argued it could not be liable since this limitation on coverage was “readily  apparent” if the insured had read the policy. Despite the ruling that the policy was unambiguous,  the Court of Appeals held there was a jury question as to whether the limitation on coverage was “readily apparent” to the insured.