The form consists of four sections and consumers have the option of reporting one or more of the following violations to the Office of the Attorney General:
- A Company’s Failure to Provide Notice of a Material Change
Notably, consumers who use this online form do not have to provide their personal information in order to lodge a complaint; the online form makes volunteering consumer information optional, which may make it difficult for companies to respond to legitimate consumer concerns. It is unclear what impact this new online form will have for companies who otherwise comply with CalOPPA. Operators who do not follow the privacy policies they present to consumers, however, can expect far more scrutiny as this consumer crowdsourcing tool helps regulators identify violators.