From 15 July 2015 to 7 August 2015, the Association of Banks in Singapore (the “ABS”) sought feedback on a proposed Code of Banking Practices (the “Code”), which aims to guide banks on their practices and responsibilities in light of the Personal Data Protection Act (the “PDPA”) and its regulations.

Purpose and scope

The PDPA governs the collection, use and disclosure of the personal data of individuals and establishes the Do Not Call (“DNC”) Registry. It contains two main sets of provisions, namely:

  • the DNC Registry Provisions - which allows individuals to opt out of receiving telemarketing messages or messages of a marketing nature by registering their Singapore telephone numbers on (i) the No Voice Call Register, (ii) the No Text Message Register and/or (iii) the No Fax Message Register; and
  • the Data Protection (“DP”) Provisions - which deal with, amongst other things, the collection, use and disclosure of personal data.

The Code aims to provide context-specific guidance on the application of the PDPA to the banking sector.

Reference materials

The following materials are available on the ABS website www.abs.org.sg: