The Central Bank has embarked on a broader examination of tracker mortgage-related issues covering, among other things, transparency of communications with and contractual rights of tracker mortgage borrowers. The Central Bank is currently engaging closely with a number of lenders on points of concern relating to their ability to demonstrate that they have acted in the best interests of their tracker mortgage customers, with a number of lenders currently undertaking their own internal reviews. The Central Bank has also been engaging with consumer groups as well as the Financial Services Ombudsman to help inform its work. The Central Bank has been developing an appropriate methodology for a broader examination of tracker-related issues in order to ensure that all issues will have been addressed by such a review. The Central Bank has written to all lenders notifying them of its intention to conduct such a review.