The FCA has published a new webpage on Banking that contains links to:

  • Consumer’s banking rights in relation to common problems.
  • Packaged bank accounts, including steps to consider whether a packaged account is suitable.
  • Details regarding interest rate hedging products (IRHP) and the FCA’s involvement with various banks in relation to IRHP (such as the review of IRHP sales, and available redress).
  • Consumer’s rights when making payments in euros within the Single European Payments Area (SEPA).

There are also external links to sources such as the Money Advice Service, Financial Ombudsman Service and the Financial Services Compensation Scheme.