Over the last week the ICO has made three announcements about nuisance calls and the work that the ICO is doing to help combat cold calling. The first sets out the details of  the £80,000 fine imposed by the ICO against a Manchester firm which received over 1,000 complaints for cold calling people registered with the Telephone Preference Service. The second, entitled, “Crackdown collaboration and court action: how we’re working to stop nuisance calls”, explains the approaches used by the ICO to shut down cold callers, and their relationship with regulators such as Ofcom and the government’s Claims Management Regulator. The third, “Intel, info and investigation: Seven ways we track who’s behind nuisance calls”, outlines seven ways in which the ICO uses intelligence, information and investigation to find out who is behind nuisance messages.

Firm fined for cold calling people registered with the TPS

Crackdown, collaboration and court action: how we’re working to stop nuisance calls

Intel, info and investigation: Seven ways we track who’s behind  nuisance calls