On February 23, 2016, HM Treasury published the Financial Services (Banking Reform) Act 2013 (Designated Representative Bodies) Order 2016 together with an explanatory memorandum. Under the Financial Services (Banking Reform) Act 2013, representatives designated by the Treasury can issue complaints to the PSR (which was itself established under the Act) when one or more features of a UK operated market (or a market that operates only in part in the UK) for services provided by payment systems are, or appear to be, significantly damaging the interests of payment service users. The Order is the first to designate representatives that are able to issue complaints under the Act and aims to ensure that misconduct or market failure in the payment system sector is brought to the attention of the PSR and investigated. The Order designates five representatives: (i) the National Association of Citizens Advice Bureaux; (ii) the Consumers’ Association; (iii) the Consumer Council for Northern Ireland; (iv) the National Federation of Self Employed and Small Businesses; and (v) Age UK. The Order comes into force on April 1, 2016.

The Order is available at: http://www.legislation.gov.uk/uksi/2016/202/pdfs/uksi_20160202_en.pdf and the Explanatory Memorandum is available at: http://www.legislation.gov.uk/uksi/2016/202/pdfs/uksiem_20160202_en.pdf.