Nearly half of people in the UK who have a smartphone or tablet expect to use mobile payment apps over the coming year, according to the ING International Survey on Mobile Banking. However, the highest levels of expected take-up of mobile payment apps in the 15 countries studied were in Turkey, Poland, the US, Italy and Spain.
What this means for you
The data shows a global trend of people using physical cash much less than they did before and this is set to continue. Mobile payment app providers need to ensure this rise is met with high levels of security, as lack of trust was found to be the main reason why some people who took part in the survey had not yet used mobile payment apps.