Citizen Advice has announced that its latest trends report reveals that it has helped people with more than 90,000 PPI issues since the charity launched its complaint against the mis-selling of PPI more than a decade ago.
The number of PPI issues that Citizens Advice dealt with peaked in 2013 at 15,000. This was attributed to an agreement by the banks to pay compensation to those affected.
Since the mis-selling of PPI, most banks have been putting increased sums away to cover upcoming PPI compensation payouts. The FCA has also fined some banks for mis-handling complaints.