Firms registered as advisers or dealers with the Autorité des marchés financiers (AMF) in Quebec arerequired to send the AMF their semi-annual report no later than July 31, 2015 regarding any complaints they received between January 1 and June 30, 2015.

The AMF imposes administrative penalties on firms that fail to comply with this obligation. Firms that have not received any complaints must still file a report.

Reports must be filed via the AMF’s Complaint Reporting System (CRS) at http://www.srp-crs.ca. Firms filing a report will require a user ID and password assigned by the AMF. Firms without a user ID and password should contact the following:

  • their agent for service in Quebec, or
  • an AMF Information Centre agent at:

Quebec: 418 525 0337

Montréal: 514 395 0558

Toll free: 1 877 525-0337

CRS email : rapportdeplaintes@lautorite.qc.ca