"Ombudsman News" highlights seasonal issues: The latest edition of "Ombudsman News" focuses on complaints and issues that either most commonly arise or have a greater impact during the festive period. A range of cases are profiled, including a number relating to boiler and heating repair, weather-related insurance claims, debt collection and claims customers made under s.75 Consumer Credit Act. (Source: Ombudsman News, Issue 122, November/December 2014)