With the news of the newest international ransomware campaign that is currently affecting some organizations within the Health Care sector, it is important to not only educate staff on necessary precautions, but also be aware of steps to take in the instance you are infected by a ransomware attack.

The following information was distributed today by the Office of the National Coordinator (ONC). Please take a moment to review the information and prepare your organization in the event that an attack occurs.

Be sure to review our preparedness recommendations and contact us with any questions.

Health and Human Services/Assistant Secretary of Preparedness and Response Critical Infrastructure Protection Program

If you are the victim of a ransomware attack

If your organization is the victim of a ransomware attack, HHS recommends the following steps:

  1. Please contact your FBI Field Office Cyber Task Force or US Secret Service Electronic Crimes Task Force immediately to report a ransomware event and request assistance. These professionals work with state and local law enforcement and other federal and international partners to pursue cyber criminals globally and to assist victims of cyber-crime.
  2. Please report cyber incidents to the US-CERT and FBI’s Internet Crime Complaint Center.
  3. **NEW**If your facility experiences a suspected cyberattack affecting medical devices, you may contact FDA’s 24/7 emergency line at 1-866-300-4374. Reports of impact on multiple devices should be aggregated on a system/facility level.
  4. For further analysis and healthcare-specific indicator sharing, please also share these indicators with HHS’ Healthcare Cybersecurity and Communications Integration Center (HCCIC) at HCCIC@hhs.gov

Mitigating against this threat

  • Educate users on common phishing tactics to entice users to open malicious attachments or to click links to malicious sites.
  • Patch vulnerable systems with the latest Microsoft security patches available here.
  • Verify perimeter tools are blocking Tor .Onion sites
  • Use a reputable anti-virus (AV) product whose definitions are up-to-date to scan all devices in your environment in order to determine if any of them have malware on them that has not yet been identified. Many AV products will automatically clean up infections or potential infections when they are identified.
  • Monitor US-CERT for the latest updates from the U.S. government. See below for current reporting.
  • Utilize HPH Sector ISAC and ISAO resources. See below for further information.

US-CERT Resources

06/27/2017 12:56 PM EDT

Original release date: June 27, 2017 US-CERT has received multiple reports of Petya ransomware infections occurring in networks in many countries around the world. Ransomware is a type of malicious software that infects a computer and restricts users’ access to the infected machine until a ransom is paid to unlock it. Individuals and organizations are discouraged from paying the ransom, as this does not guarantee that access will be restored. Using unpatched and unsupported software may increase the risk of proliferation of cybersecurity threats, such as ransomware.

Petya ransomware encrypts the master boot records of infected Windows computers, making affected machines unusable. Open-source reports indicate that the ransomware exploits vulnerabilities in Server Message Block (SMB). US-CERT encourages users and administrators to review the US-CERT article on the Microsoft SMBv1 Vulnerability and the Microsoft Security Bulletin MS17-010. For general advice on how to best protect against ransomware infections, review US-CERT Alert TA16-091A. Please report any ransomware incidents to the Internet Crime Complaint Center (IC3).

Sector ISAO and ISAC resources

National Health Information-Sharing and Analysis Center has shared the following TLP-White Message and will continue to share information at nhisac.org.

HITRUST has shared the following Threat Bulletin for distribution.

ONC and OCR resources

  • ONC provides many helpful resources about Health IT Security to include cybersecurity guidance materials and training at here and here.
  • OCR provides cybersecurity guidance materials including a cybersecurity checklist, ransomware guidance and cyber awareness newsletters at here.