The Citizens Advice Bureau (CAB) has published its findings on whether consumers are getting better outcomes following the introduction of the cap on payday lending.

When undertaking the review, the CAB considered its data alongside primary research to understand how borrowers are being treated by payday lenders after the cap and what levels of detriment, if any, are occurring. The CAB also explored whether consumers are finding it more difficult to access credit and what happens when consumers are turned down.

Following its findings, the CAB set out a summary of its recommendations aimed primarily at payday lenders and the FCA.