What to think about when reviewing your website:
- Does your website ask children to provide information?
- If not, does your website automatically collect information about a child’s computer or session?
- Would your website appeal to children?
- Has the FTC received complaints about your website? If so, how many and what issues were raised in the complaints?
- Does your website ask for parents’ permission to collect information about children?
- Does your website verify that the parent is the actual parent of a child?
- Has the verification mechanism been approved by the FTC?
- Can you limit liability by joining an FTC approved self-regulatory organization (sometimes called a “safe harbor” program)?
- Which safe harbor program provides the most benefit to your organization?
Most common compaints about children's websites1:
48.45% - The website did not obtain proper parental consent
43.72% - The website collected more personal information than was necessary
41.35% - Parents were not given an opportunity to stop information from being disclosed to third parties
17.67% - The website misrepresented how information was used
The following provides a snapshot of information concerning the collection of information from children.
Number of complaints received by the FTC about companies violating COPPA.2
Largest number of complaints received against a single company.3
Number of enforcement actions taken by the FTC.4
The largest COPPA fine obtained by the FTC.5