On 1 February 2016, the FCA published its latest responses to requests under the Freedom of Information 2000 Act.  Items of interest include:

  • Information on the number of investigations opened in the past two years as a result of failures to comply with confirmations made in an attestation by the firm.  The FCA confirmed that for the financial years 2014/14 and 2014/15 there were no such investigations.  There was however one responsive investigation opened in the financial year 2012/13.  This investigation did not result in enforcement action.
  • Information on national marketing campaigns undertaken in the last 5 years by the FCA and the cost of these campaigns.
  • Information on the number of mystery shopping exercises the FCA has undertaken in the last two years.  The FCA confirmed there were three mystery shopping exercises carried out in these years.  These were in the mortgages, investment and retail banking areas.