In issue 104 of its "ombudsman news" bulletin, FOS discusses the experimental casework project in which it has aimed to resolve complaints in under 14 days. The bulletin also contains 12 PPI case studies. (Source: Ombudsman News Issue 104)
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FOS trials instant resolution of claims
- Dentons
- United Kingdom
- August 17 2012
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How Yee Loh
In-house Counsel
Kuok Group