On November 19, the Department of Justice announced it is further delaying issuing guidance on what is required of website operators to be compliant under the Americans with Disabilities Act.

Since then, colleagues and I at Fredrikson have been contacted by multiple website operators that have received demands from plaintiff law firms such as Carlson Lynch and Kambert Law, alleging that the various websites are not compliant under the ADA. 

The ADA is far from clear as to what is required of website operators (hence the need for regulatory guidance). However, online retailers and other website operators may wish to consider taking proactive steps now.