- New and Noteworthy
- Awaiting Decision (Items on "Circulation")
- Other Pending Petitions
Kelley Drye's Communications Practice Group presents this tracker of active Telephone Consumer Protection Act ("TCPA") petitions before the Federal Communications Commission ("FCC"). With the recent increase in litigation regarding alleged violations of the TCPA, many issues relating to the interpretation of the statute have been presented to the FCC by impacted parties. These petitions can be primary jurisdiction referrals or be presented directly by a litigant in a TCPA action. The FCC currently has a number of petitions pending related to TCPA interpretation. The tracker below briefly summarizes each petition and the issues presented in them.
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New and Noteworthy:
Appeals of the Federal Communications Commission's ("FCC" or the "Commission") July 10, 2015 omnibus Declaratory Ruling and Order ("TCPA Declaratory Ruling and Order" or "Ruling") have been consolidated in the D.C. Circuit for review. The lead case is ACA International v. FCC, D.C. Cir. No. 15-1211. Petitioners are challenging the FCC's rulings on the definition of "autodialer," liability for calls to reassigned telephone numbers, and the ability of consumers to revoke consent by any reasonable means. (American Bankers Association has filed a petition for reconsideration or modification of the same order, but addressing the new exemptions established for financial or healthcare messages.)
On August 28, 2015, the Consumer &Governmental Affairs Bureau released an Order granting 117 petitions for a retroactive waiver of the FCC's rules governing opt-out notices to be provided on facsimile transmissions sent with the recipient's consent. Consistent with the Commission's October 2014 decision in Anda, the Bureau granted a retroactive waiver of the fax rules, for all "solicited" faxes sent through April 30, 2015. The Bureau granted all "me-too" waiver petitions filed through June 23, 2015.
Awaiting Decision (Items on “Circulation”)
Other Pending Petitions
Petitions are grouped by their primary subject matter.
Petitions Relating to “Prior Express Written Consent”
1. American Bankers Association (filed August 8, 2015)
- The American Bankers Association seeks a reconsideration and modification of the exemptions granted to financial institutions in the Commission's Declaratory Ruling and Order. The exemption permits financial institutions to send automated, free-to-end-user calls and texts to mobile devices concerning potentially fraudulent transactions, breaches of customers' personal data, remediation measures to prevent identity theft, and notification of money transfers. However, the exemption permits calls and texts only to "the wireless telephone number provided by the customer." The ABA argues that this "provided by" limits the value of the exemption and order should be modified to read "exempted calls and texts may be sent only to affected customers and money transfer recipients."
2. F-19 Petition (filed July 29, 2015)
- Fitness 19 (F-19), a national gym franchise, seeks a retroactive waiver of the application of 47 U.S.C. § 227 and FCC Order 12-21 "with respect to the requirement to obtain additional express consent from gym members prior to sending text message marketing correspondence through an automated telephone dialing system." F-19 seeks the same benefit the FCC conferred upon members of the Direct Marketing Association (DMA).5.
- F-19, like many other petitioners, is currently fighting a TCPA class action suit related to contacting its customers through automated messages.
3. Kale Realty (filed July 23, 2015)
- Kale Realty (Kale) is seeking a retroactive waiver regarding the written consent requirements contained in section 64.1200(a)(2). Kale Realty is fighting a putative class action lawsuit based on a single unsolicited text advertisement that Kale argues was in essence a job ad. Kale had a prior personal and professional relationship with the recipient.
4. Mammoth Mountain Ski Area, LLC (filed February 23, 2015)
- Mammoth Mountain’s petition seeks a declaratory ruling either that: (1) “consents obtained prior to the October 16, 2013 rule change through consumers’ voluntary provision of their telephone number remain valid as prior contractual obligations and invalidating these consents amounts to an improper retroactive impairment of Mammoth Mountain’s contractual rights”; or (2) the Commission misinterpreted the meaning of “prior express consent” in its 2012 order finding that prior express consent required a company to obtain the consumer’s written consent.
- Mammoth Mountain, like many other petitioners, is currently fighting a TCPA class action suit related to telemarketing calls made former customers.
- On March 9, 2015, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 15-300) seeking comment on the petition. Comments were due on April 6, 2015 and replies are due on April 21, 2015.
5. Edison Electric Institute and American Gas Association (filed February 12, 2015)
- EEI and AGA have asked the Commission to issue a declaratory ruling that a “utility customer’s provision of a telephone number, including a cellphone number, to an energy utility satisfies the TCPA consent requirements for such customer to receive non-telemarketing, informational calls at that number related to the customer’s utility service.”
- The petition notes that although the Commission has previously indicated that certain communications from a utility company to its customers are exempt from the TCPA’s consent requirements (i.e. for emergency communications), it has not issued a “comprehensive statement” on the issue of what consent is required for non-emergency communications from energy utilities. The petition claims that the absence of such a statement has allowed “an aggressive plaintiffs’ bar” to pursue TCPA litigation against utility companies “that, in a rational world, would kindly be described as absurd.”
- On February 24, 2015, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 15-244) seeking comment on the petition. Comments were due on March 26, 2015 and replies are due on April 10, 2015.
6. Citizens Bank, N.A. (filed January 16, 2015)
- Citizens Bank seeks a declaratory ruling that “when a called party has taken purposeful and affirmative steps to advertise her cell phone number as the point of contact for normal business communications, non-telemarketing calls made to that cell phone number are exempt from liability under” the TCPA. The company argues that by “inviting the public, through advertisements, to call that cell phone number,” an individual has consented to receiving at least non-telemarketing calls – even if those calls are auto-dialed or pre-recorded.
- Citizens Bank notes in its petition that the company is fighting a TCPA lawsuit in which the plaintiff claims that Citizens Bank is vicariously liable for debt collection calls made to her cell phone (that she used in advertisements for her business) on behalf of Citizens Bank. In support of its argument that the calls did not violate the TCPA, the company points to the statute’s legislative history and previous statements by the FCC indicating that in other contexts (i.e. facsimiles), making a number available to the public denotes consent to receive calls to that number.
- On February 12, 2015, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 15-209) seeking comment on the petition. Comments were due on March 16, 2015 and replies were due on March 31, 2015.
Petitions Relating to “Junk” Faxing Rules
The following petitions pertaining to the same requirement are still pending in the TCPA docket:
1. Westfax, Inc. (filed Oct. 23, 2012)
- In its petition, Westfax sought clarification of several issues related to sending e-faxes, noting that he Commission had not updated its rules since 2006. First, the company asked the Commission to clarify whether e-faxes are considered faxes, as well as whether and to what extent TPCA and Junk Fax Protection Act rules apply to e-faxes. Second, they ask who is considered the "recipient of an e-fax.
- The petition also requests clarification on a number of questions related to "opt-out" requirements, including whether standard "opt-out" language would be acceptable and the liability of third-party fax broadcasters.
Anda, Inc. Retroactive Waiver. On October 30, 2014, the FCC released an order addressing an application for review filed by Anda, Inc. and related petitions seeking clarification of the Commission's rules requiring individuals and entities that send fax advertisements to include certain information on the fax to allow recipients to "opt-out" of receiving such transmissions in the future. The FCC denied all of the petitions insofar as they requested the FCC to rule that the "opt out" language requirement did not apply to faxes sent with the prior express consent of the recipient, but granted a retroactive waiver to the petitioners and other similarly situated parties because the scope of the opt-out requirement was previously unclear. Prior to October 30, 2014, there were 24 additional petitions pending that sought clarification of the "opt-out" notice requirement in Section 64.1200(a)(4)(iv) of the FCC's rules. Through the Anda order (FCC 14-164), the Commission granted a retroactive waiver of the opt-out notice requirement): Anda, Inc.; Forest Pharmaceuticals, Inc.; Staples, Inc.; Gilead Sciences, Inc.; Douglas Walburg/Richie Enterprises, LLC; Futuredontics, Inc.; All Granite & Marble Corp.; Purdue Pharma; Prime Health Services, Inc.; TechHealth, Inc.; Crown Mortgage Company; Magna Chek, Inc.; Masimo Corp.; Best Buy Builders, Inc.; S&S Firestone, Inc.; Cannon & Associates d/b/a Polaris Group; Stericycle, Inc.; American CareSource Holdings, Inc.; Carfax, Inc.; Merck and Company, Inc.; UnitedHealth Group, Inc.; MedLearning, Inc. and Medica, Inc.; Unique Vacations, Inc.; and Power Liens, LLC.
Prior to the Anda order, but not addressed in that order, two parties had petitioned for similar relief. Francotyp-Postalia, Inc. (FP Mailing Solutions, Inc.) (filed October 14, 2014); Allscripts (several petitioners filed this collectively) (filed September 30, 2014). On November 4, 2014, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 14-1598) seeking comment on the petitions. The Public Notice stated that, as a result of the Anda order, it was not necessary to consider these petitioners' requests for declaratory ruling. It sought comment on the requests for retroactive waiver consistent with the Andaorder. Comments were due on November 18, 2014 and replies were due on November 25, 2014.
On August 28, 2015, the Consumer & Governmental Affairs Bureau released an Order granting retroactive waivers to 117 petitioners, consistent with the FCC's October 2014 decision in Anda. Generally, the Bureau Order granted petitions filed before June 23, 2015. The following petitions seeking similar relief have been filed but have not been ruled upon by the FCC:
Further, since the order was released, the following parties have sought retroactive waivers on this issue:
- Megadent, Inc. (June 24, 2015)
- Ivoclar Vivadent, Inc. (June 24, 2015)
- Renaissance Systems and Services, LLC (June 25, 2015)
- Zimmer Dental, Inc. (July 16, 2015)
- Costco Wholesale, Corp. (July 20, 2015)
- Athena Health, Inc. (August 6, 2015)
On July 31, 2015 the Consumer and Governmental Affairs Bureau released a Public Notice (DA 15-876) seeking comment on the following petitions: Megadent, Inc.; Ivoclar Vivadent, Inc.; Renaissance Systems and Services, LLC.; Zimmer Dental, Inc.; and Costco Wholesale Corp. Comments are due August 14, 2015 and replies are due on August 21, 2015.
1. Anthem, Inc. (filed June 10, 2015)
- Anthem submitted a petition seeking a declaratory ruling and exemption regarding non-telemarketing healthcare calls. They ask that the FCC make non-telemarketing health care calls and text messages from health plans and providers subject to an “opt out” rather than “opt in” consent regime. Anthem argues that these calls provide important information regarding the health and wellness of its members and provide an unique level of benefit to the consumer.
- Anthem also asks that new categories of calls be added to the FCC’s existing list of calls already subject to the opt-out regime. Anthem identifies those calls that are (1) case management calls to engage consumers in the treatment of existing medical conditions (2) preventative medicine calls to arm patients with information necessary to seek preventive care or (3) calls to arm consumers with information about using and maintaining medical benefits.
- Note: The FCC did not address this petition in its TCPA Declaratory Ruling and Order (FCC 15-72), nor has it sought comment on the petition at this time.
2. Blackboard, Inc. (filed February 24, 2015)
- Blackboard submitted a petition seeking a declaratory ruling that the TCPA rules “do not apply to informational, non-commercial, nonadvertising, and non-telemarketing autodialed and prerecorded messages sent by Blackboard’s educational institution customers because those calls are made for ‘emergency purposes.’” Alternatively, Blackboard asks the Commission for a broad reading of prior express consent to include either the wireless number called (even if the number has been reassigned) or the intended recipient of the call rather than an inadvertent recipient.
- Blackboard is the subject of a TCPA lawsuit on the basis of informational calls and text messages sent to consumers regarding educational information (i.e. school announcements and closures). Blackboard transmits these calls and messages to phone numbers provided by schools that participate in the notification program. Blackboard argues that these informational messages should be distinguished from telemarketing calls and that they are made for “emergency purposes” and therefore not subject to the same consent and delivery restrictions as other calls.
- On March 23, 2015, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 15-364) seeking comment on the petition. Comments were due on April 22, 2015 and replies were due on May 7, 2015.
3. RTI International (filed September 29, 2014)
- In its petition, RTI asks the FCC to “confirm that the TCPA does not restrict research survey calls made by or on behalf of the government.” RTI, a contractor that conducts research calls on behalf of several federal government agencies, argues that the United States government is exempt from the TCPA because it does not fall within the definition of “person” and the TCPA only prohibits calls by persons.
- RTI was recently sued after making calls as part of the National Intimate Partner and Sexual Violence Survey, and claims that if the FCC does not clarify that the government is exempt from TCPA restrictions, similar future litigation will “threaten the continued viability” of similar research surveys.
- On November 19, 2014, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 14-1671) seeking comment on the petition. Comments were due on December 23, 2014 and replies were due on January 12, 2015.
4. National Employee Network Association (filed August 5, 2014)
- NENA is seeking a declaratory ruling that “in certain limited circumstances, a long-standing relationship with a federal agency logically implies consent to receive autodialed and prerecorded non-telemarketing calls and text messages under the TCPA, and calls can be made through a public or private intermediary or associated third party that ‘stands in the shoes’ of the federal government.”
- NENA is an organization comprised of providers of employment services for individuals that receive Social Security Disability Insurance or Supplemental Security Income. These providers are contracted by the Social Security Administration. Specifically, the petition asks that the Commission clarify that these providers are exempt from the autodialer or prerecorded call restrictions because they “have a mandate to contact program-eligible beneficiaries to inform them about their options for returning to self-supporting employment.”
- On September 19, 2014, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 14-1358) seeking comment on the petition. Comments were due on October 20 and replies were due on November 3.
5. VoAPPs, Inc. (filed August 1, 2014)
- VoAPPs provides a service that delivers voicemails to consumers’ mobile voicemail box without making a phone call. The company argues that because they do not make calls or deliver the voicemails in a way that would cause the recipients to incur charges for a call, the service should not be subject to the autodialer or prerecorded call provisions of the TCPA.
- On September 3, 2014, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 14-1269) seeking comment on the petition. Comments were due on October 3, 2014 and replies were due on October 20, 2014.
6. Vincent Lucas (filed June 18, 2014)
- Vincent Lucas asks for an expedited declaratory ruling holding that a person is vicariously or contributorily liable if that person provides substantial assistance or support to any seller or telemarketer when that person knows or consciously avoids knowing that the seller or telemarketer is engaged in any act or practice that violates 47 U.S.C. § 227(b) or (c).
- The individual who filed this petition is currently involved in a lawsuit in which he alleges that three companies and two individuals “provided substantial assistance to several telemarketers while knowing that those telemarketers were engaged in practices that violate the TCPA.” In his petition, Mr. Lucas claims that the magistrate judge in the litigation misinterpreted a former FCC ruling on vicarious liability and is planning to dismiss his vicarious and contributory liability claims.
- On July 9, 2014, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 14-976) seeking comment on the petition. Comments were due on August 8, 2014 and replies were due on August 25, 2014.
7. National Grid USA, Inc. (filed Feb. 18, 2014)
- National Grid seeks clarification that providing a company’s d/b/a that is registered with the state corporation commission at the beginning of a pre-recorded call is sufficient to satisfy FCC rules for identifying the calling party. National Grid argues that many consumers will likely recognize a company’s d/b/a rather than the legal name, and requiring the caller to provide both names would unnecessarily prolong the call. In the alternative, National Grid seeks “a waiver that would allow the use of a d/b/a name registered with a state corporation commission when placing prerecorded calls.”
- On February 28, 2014, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 14-271) seeking comment on the petition. Comments were due on March 31, 2014 and replies were due on April 15, 2014.
8. Acurian, Inc. (filed Feb. 5, 2014)
- Acurian filed a petition seeking clarification that telephone call to a residential telephone line seeking an individual’s participation in a clinical pharmaceutical trial is exempt from the restrictions on prerecorded calls under the TCPA. Acurian argues in its petition that it does not make calls for a commercial purpose. Alternatively, the petition asserts that if Acurian’s calls are found to be commercial, that they do not constitute telemarketing or advertising calls.
- On February 20, 2014, the Consumer & Governmental Affairs Bureau released a Public Notice (DA 14-229) seeking comment on the petition. Comments were due on March 24, 2014 and replies were due on April 8, 2014.