Ameriprise Financial Services, Inc., a broker-dealer, agreed to pay a fine of US $850,000 for its alleged failure to detect the conversion of US $370,000 by an office manager from five accounts of the individual’s family members from October 2011 through September 2013. According to FINRA, during the relevant time, the office manager was employed by another Ameriprise-registered representative who “ran his business through a limited liability company.” The office manager typically submitted wire request forms to transfer funds from the family members’ brokerage accounts to the LLC and then paid himself from the LLC. FINRA claimed that, during the relevant time, on a few occasions a number of wire transfers were flagged by Ameriprise for possible signature discrepancies, but were ultimately approved. Also eight of nine wire request forms were submitted to Ameriprise with facsimile cover sheets bearing the name of the LLC, were sent from the LLC’s email address, and were timed between 10 p.m. and 3 a.m. Notwithstanding the unusual requests for payment from the LLC (which was also the destination of the registered representative’s compensation), Ameriprise made payment to the LLC. Ameriprise identified the office manager’s misconduct in September 2013 after another LLC employee found evidence in a trash can that the office manager was practicing forging the signature of another family member. Ameriprise voluntarily repaid all the family members their stolen sums, interest and related fees after this discovery. FINRA charged that Ameriprise failed to have a system “reasonably designed to supervise third-party wire transfers” and failed to react to numerous red flags.