The first bulletin from the LSB since it took over from the BCSB looks at several aspects of compliance monitoring. It gives guidance on right of set-off, interest and charges concessions, interest rate change notifications and financial difficulties. It explains its immediate plans and has also published details of a review of compliance with the Lending Code provisions on risk-based credit card reporting. It found all firms it surveyed had implemented the relevant parts of the code but has asked some to make a few improvements to the way they present information to customers.
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LSB publishes first bulletin and reports on risk-based credit card repricing
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