FTC's updated .com disclosures guidance *

USA - March 14 2013
The Federal Trade Commission ("FTC") issued new guidance for digital advertisers and marketers, ".com Disclosures: How to Make Effective Disclosures…

Co-authors: Ellen Traupman Berge.

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IRS denials of tax-exempt status to mortgage foreclosure assistance providers offer lessons for housing counseling agencies *

USA - March 11 2013
The Internal Revenue Service (IRS) is preparing an industry-wide review of tax-exempt organizations that are engaged in mortgage foreclosure…

Co-authors: George E. Constantine, Jeffrey S. Tenenbaum, Matthew T. Journy.

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Dealing with consumer complaints *

USA - March 7 2013
No one likes complaints, being blamed for not meeting expectations, or worse, but the fact is the FTC collects and reports on millions of complaints…

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Consumer complaints offer insight into enforcement and regulatory priorities *

USA - February 28 2013
The Federal Trade Commission ("FTC") has issued its 2012 annual report of consumer complaints from its Consumer Sentinel Network, an online database…

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CFPB initiative to promote student loan payment plans *

USA - February 28 2013
The Consumer Financial Protection Bureau ("CFPB") responding to the growing amount of student loan debt, has initiated a request for information "to…

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