New EU rules on online and alternative dispute resolution – a win/win? *

European Union - May 15 2013
On 22 April 2013, the Council of the European Union (the "Council") adopted a regulation on online dispute resolution ("ODR") and a directive on…

Co-authors: Sarah Wells.

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Online businesses - are your terms and conditions fair? *

USA - June 15 2012
Have you heard the one about the 5-year-old trader and the £50,000 losses?

Co-authors: Alistair Maughan.

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Should we all be getting the Twitter 'jitters'? – Be careful what you say online *

United Kingdom - May 31 2012
History is littered with examples of the law being slow to catch up with the use of technology.

Co-authors: Alistair Maughan.

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Corporate websites: be careful who you’re linking with *

USA - May 25 2012
The English High Court has opened up the possibility that, even if a website is not itself defamatory, if it hyperlinks to a different website which is defamatory, the operator of the originating website could still be liable for alleged defamatory postings on the hyperlinked website.

Co-authors: Alistair Maughan.

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Step-in to the real world? (How to ensure that your outsourcing step-in rights are effective and enforceable) *

United Kingdom - April 12 2011
Outsourcing service providers frequently complain that customers demand rights and remedies which are simply unrealistic given the nature of the services.

Co-authors: Scott Stevenson, Alistair Maughan.

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